I am very impressed with this company! The customer service was excellent. I wanted to make sure all my questions were answered before making the decision to purchase a blanket. I had a lot of questions. I probably sent 3-4 different e-mails within the week. Every e-mail was answered within hours. Not only is their customer service department very prompt and polite, so is their turn-around time. I was able to order and receive my blanket within a week. The blanket itself is very soft. The colors are fabulous!! I have shown my blanket to several people who stated the picture looked as if the person was standing in front of them. I have recommended this product to multiple people. I will keep recommending it everyone I know. Thanks for your patients and excellent service!