Personalized Gifts
Personalized Photo Gifts

Shipping & Returns


NEW
Flat Rate Shipping option. Any order shipped within the US for just $10.95.
We still offer Second Day and Next Day shipping options but if you're looking to save money, this is the best option. Shipping will be via UPS, FedEx or USPS Priority Mail, at our discretion. Shipping times may be up to five business days. Shipping time is not guaranteed.

Shipping Cost

Shipping costs are displayed while in your shopping cart, prior to checkout. We offer UPS Ground, Second Day and Next Day to all US addresses. International shipping is available using the US Postal Service Priority Mail to most locations. Contact us for details.

Shipping Time

Production times vary by product. Typical manufacturing times are listed in the description of each product. Production times may vary due to seasonality. Products are shipped via UPS, FedEx or USPS. Your order status will be updated when your order ships and include a tracking number, when available. If your item includes a proof, it will be sent within 24 hours of placing your order (excluding weekends and holidays). You item will then be sent on to production only after we receive your approval of your proof.

Errors and Returns

If an error is made on your order by us, we will remake and ship you a replacement at our expense. Please contact us with your order number and the problem. If the error was made by you, a discount will be offered for the remade product. Please contact us, including your order number, for details. Custom made and personalized items are not returnable. If you are not pleased with your order, please contact us and we'll work with you to find a resolution.

Submitting a Photo

You can upload your image with your order by clicking the 'browse' button and locating the file on your computer. This is usually the quickest and easiest method. If you have trouble, you can place your order without uploading your image. Please reply to your emailed receipt and attach the file you want to use.

If you'd rather mail us your photo, you can do that as well. Here's how:
  • Place your order through our website.
  • Print a copy of your receipt.
  • Mail your photo and printed copy of your receipt to:
    • Custom Creations Unlimited, Inc.
    • 20 Danada Square West, #181
    • Wheaton, IL 60189
  • We'll email your proof within 24 hours of receiving your photo and mail it back to you.
There is a $10 charge for this service.

Image requirements

To ensure the best possible outcome, please use the following guidelines in selecting your photo.

If scanning a print photo:
  • scan at 300 dpi (600 dpi for Fleece Photo Blankets).
  • save the file as a jpg file.
  • submit the original, uncropped version. Include any cropping requests in the Special Instructions with your order.
If using a digital camera:
  • a 2 MP (mega-pixel) camera or better
  • save the file as a jpg file.
  • submit the original file from the camera. Include any cropping requests in the Special Instructions with your order.
Advanced users:
  • a file size of 1-2 MB is preferred. Smaller sizes will often work fine and you can contact us is you have questions.
  • file sizes over 2 MB will not upload with your order. Either reduce the size or submit by email after completing your order.
  • images can be photos, digital images, logos, etc.
  • if creating your own collage, keep the aspect ratio of the blanket you select in mind. Your collage must be the same aspect ratio to avoid cropping. Please contact us for exact image requirements.
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