Excellent Service is the single biggest difference between a truly great company and a forgotten one... And you can quote me on that!
Seriously, I was genuinely impressed with the time and professional consideration you took with my order this afternoon. As I briefly explained to you when we spoke, I did a considerable amount of research over the last week, before settling on your company. This may be a relatively small purchase, however, it's a very important gift and I wanted to be certain that I was getting the best product on the market, and, of course, at a good value. The result of my research concluded that Custom Creations Unlimited Inc., not only had the best product, you had the best price and the quickest turn-around time.
Some of your competitors charge more for the same product and an additional $50 for 7 day delivery. Their normal delivery time is 14 days.
Thus, I'm taking the time to tap out this quick letter on my phone, because in addition to all of the aforementioned, you went out of your way to save me an additional $20 and make sure the Photo Blanket that I ordered was exactly what I wanted.
Thank you... I can't express how important this particular gift is to my family, and I sincerely appreciate your professionalism and outstanding customer service.
J. Michael Wallace